02
Why Sigma · The adoption bottleneck
One automation expert. An entire enterprise waiting.
The real problem
Infrastructure keeps growing. Teams don’t. Patching, troubleshooting and scaling automation still depend on a few specialists and a lot of manual work.
1
automation expert
Creates and maintains every automation
23
people waiting
Operations teams that want automation now
5,000
systems automated today
The current automation footprint
50,000
potential footprint
The enterprise opportunity is ten times larger
Example drawn from a regional healthcare customer. The specialist is valuable, but cannot scale alone.
Common automation challenges
Where IT operations lose time, and take on risk.
Troubleshooting
Troubleshooting latency
Resolving infrastructure issues means slow, manual investigation across many tools and systems.
Resilience
Single points of failure
Critical systems rely on fragile dependencies that cause widespread outages when one part fails.
Security
Risky misconfigurations
Undetected configuration errors introduce security risk and operational instability.
Scaling automation
Incompatible tooling
Most automation tools are built for developers, leaving IT operations without practical day-to-day solutions.
Compliance
Configuration drift
Over time systems diverge from their intended state, creating reliability and compliance problems.
Audit
Opaque change tracking
Limited visibility into changes makes it hard to see what changed, and who changed it, during an incident.
Impact
The cost of ineffective IT automation: We can't patch fast enough.
Happening now · Advisory, 21 October
php2shell
Two critical PHP flaws allow unauthenticated remote code execution on any PHP installation serving web requests. Exploitation was seen before public disclosure.
CISA’s first instruction: inventory every system running any PHP version, then patch immediately, starting with internet-facing systems.
The outage · 19 July 2024
And who can forget the CrowdStrike BSOD outage?
8.5M blue screens
Windows systems crashed because of a faulty security update.
The fix was known within hours, but every system had to be recovered one by one.
The pattern
The patch exists. The hard part is finding every affected server, fixing it without breaking production, and proving it’s done, fast.
Emerging pain point
AI-powered vulnerability scanning is overwhelming IT.
AI now finds vulnerabilities faster than teams can fix them. Remediation has to keep pace with discovery.
Remediate as fast as vulnerabilities are found
Log every change to your ITSM
CISO reporting and SIEM integration
AI vulnerability scan · production estate
SQL injection
User input is used directly in a database query
High
Insecure file upload
File names are not validated before saving
High
Exposed database
Database reachable directly from the app tier
Medium
Scan complete · 3 findings
Waiting on remediation